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Customer satisfaction has always been one of CEMEX Philippines' top priorities. As such, the organization seeks to know the needs of the customers and find ways to achieve them. This is our commitment, to help them achieve their goals.
The CEMEX Service Center is part of our initiative to improve on customer service. It is a one-stop contact center that is meant to be a place where customers can manage their business, find fast, reliable service and obtain valuable information.
CEMEX Service Center offers our customers an instrument to place sales orders; make inquiries; discuss concerns and issues; and request for technical assistance. All of this and is possible with just one call!
CEMEX Service Center Agents are ready to serve clients' needs. You may reach them through the following contact numbers:
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Metro Manila
Outside Metro Manila
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849-3501
1-800-1-888-CMNT (2668)
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Metro Manila
Outside Metro Manila
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849-3502 / 849-3619
1-800-10-CMNT-FAX (2668-329)
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Operating hours is from 8am to 7pm Mondays to Fridays and 8am to 5pm on Saturdays and Holidays.
You may also reach the CEMEX Service Center via email using this e-mail address:
Important Notice: For your protection, please use your assigned CEMEX company number whenever you place a call to the CEMEX Service Center. Our Service Center agents shall proceed with your service request only after the company number is verified.
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